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Once you complete the eligibility quiz, your answers are reviewed by a licensed medical provider to ensure you're a good candidate for treatment. If eligible, you’ll be invited to schedule a virtual consultation or complete onboarding digitally. From there, a personalized treatment plan is created and your medications are shipped discreetly to your door.
In most cases, yes. Lab work helps our providers understand your baseline health, hormone levels, and eligibility for specific treatments like GLP-1s, TRT, or HRT. You'll receive a lab requisition form, and can visit a partner lab nearby. Results are used to tailor your treatment safely and effectively.
You’ll be matched with a licensed U.S.-based medical provider experienced in telehealth and trained in hormone, metabolic, and men’s/women’s health treatments. These include nurse practitioners, physician assistants, or doctors, depending on your state.
You must be at least 18 years old to participate in any of our programs. Some treatments, such as hormone therapy, may have additional eligibility criteria that are reviewed by your provider.
Yes — when prescribed and monitored by a medical provider, GLP-1s are well-studied medications. We screen you carefully, run labs, and monitor your progress closely to ensure safety at every step.
This is not a “quick fix” or a prescription handed out in 10 minutes. It’s part of a medical plan built around your full health picture.
This is a very individual question, and the honest answer is: maybe, and maybe not. For some patients, staying on a GLP long term is the healthiest option, just like being on a statin or blood pressure medication. For others, it’s a tool to use temporarily while you build sustainable habits.
We get it — cost is a real concern. At Prime Life MD, we offer transparent self-pay options that are often more affordable than people expect.
Most side effects are mild and temporary, especially when your dose is adjusted gradually.
Common ones include nausea, constipation, fatigue, or decreased appetite — but with monthly provider check-ins, we help you manage what you’re feeling. Our care model focuses on personalized dosing and support, so you’re not left navigating this alone.
We hear this a lot — but most patients are surprised by how simple the weekly injection is. GLP-1s are delivered through a tiny pen device, just once a week, and are easy to self-administer with minimal discomfort.
We walk you through it step-by-step and are always available if you need help.
This program brings together cutting-edge GLP-1 medications, comprehensive lab testing, and the expertise of top clinicians to deliver a highly effective weight loss solution. By considering your individual metabolic profile and lifestyle habits, we tailor our approach to help you shed excess weight—one of the most impactful steps you can take for your overall health.
You may not be eligible for a prescription of GLP-1 weight loss medication if you meet any of the following conditions:
Please note this list is not exhaustive. It is important to consult your healthcare provider for a thorough evaluation of your individual health status before starting GLP-1 medications.
This guidance reflects known contraindications and considerations identified in clinical studies and medical sources.
GLP-1s are innovative medications with impressive results demonstrated in clinical research. These medications work by regulating key factors involved in weight loss, including blood sugar control and insulin response. By influencing these processes, GLP-1s help the gut communicate with the brain to enhance metabolism, manage digestion, and control appetite—helping people feel fuller for longer periods.
Our Prime Life MD program is based on a month-to-month subscription. We offer the following options for refunds or early cancellation:
If you have questions or need to request a refund or cancellation, please contact our customer care team at info@primelifemd.com. We’re here to help!
When you have your lab tests done at a Quest Diagnostics location, there are no extra charges—these labs are fully covered by your monthly subscription. If you choose to complete your lab work elsewhere, costs may differ, especially if you use insurance or pay out of pocket. To confirm whether your insurance plan will cover lab testing, we recommend contacting your insurance provider directly
Absolutely. We strictly follow HIPAA guidelines and all privacy regulations to keep your information safe. We use advanced technology to ensure your personal data remains secure and confidential at all times. Protecting your privacy is extremely important to us, and we’re committed to safeguarding your sensitive information.
Your monthly subscription gives you access to a full range of services designed to support your health and wellness journey. Here’s what’s included:
Whether you want expert guidance, or support adopting healthier lifestyle changes, your subscription provides a complete, supportive solution to help you succeed on your wellness journey.
This product is intended for men looking to enhance their overall well-being and improve quality of life. It is especially helpful for those experiencing symptoms related to low testosterone, such as fatigue, decreased libido, and diminished motivation or drive. If you are dealing with these issues, this product may be a good option to help restore your energy and boost your daily performance.
TRT can cause estrogen-related side effects like gynecomastia. Your doctor will monitor estrogen levels, but please report any side effects directly to your doctor for best ongoing treatment.
You’ll be provided with your medication, along with syringes, alcohol wipes, and clear instructions for use. When administered as instructed, self-injections at home are safe—think about how many people with diabetes inject insulin regularly.
Although the first time might feel intimidating, most people find that the process becomes more comfortable with practice. If you find injections too stressful or experience side effects at the injection site, you always have the option to switch to topical or oral testosterone replacement therapy (TRT) instead.
You will receive a prescription for testosterone replacement therapy (TRT) to be administered via either subcutaneous or intramuscular injections. The medication will come with syringes and alcohol swabs. Your doctor will decide on the appropriate dosage and how often you should inject, typically once or twice per week.
Hormone Replacement Therapy (HRT) is a treatment aimed at restoring hormones that the body’s production has decreased, often due to aging. It helps relieve symptoms caused by hormone imbalances—such as tiredness, mood swings, and reduced libido—while promoting overall health and well-being.
Hormone Replacement Therapy (HRT) is generally helpful for people experiencing symptoms linked to a decline in hormone levels, such as during menopause or andropause. It can also be appropriate for individuals with specific medical conditions that impact hormone production. We offer options tailored for both men and women. A healthcare professional can evaluate your symptoms and help determine if HRT is a suitable treatment for you.
The timeframe for noticing results from Hormone Replacement Therapy can differ based on the individual and the specific treatment used. Some individuals begin to feel improvements within a few weeks, while for others it may take several months to achieve the full benefits. Regular follow-up appointments help to customize the therapy according to your progress.
Hormone Replacement Therapy (HRT) is generally considered safe when prescribed and closely monitored by a licensed healthcare provider. Our approach uses treatments designed to naturally stimulate your body’s hormone production rather than relying solely on synthetic hormone replacement, which can offer a safer alternative to many traditional HRT methods. Regular follow-ups are essential to ensure the therapy remains effective and safe, tailored to your individual health needs. It’s important to discuss potential risks and benefits with your provider, as safety can depend on factors such as age, medical history, and type of hormones used.
Hair loss can occur due to several factors, including genetics, hormonal changes, stress, and certain medical conditions. For men, the most common cause is androgenetic alopecia (male pattern baldness), while women may experience female pattern baldness or hair thinning due to hormonal shifts such as pregnancy, menopause, or thyroid imbalances. Other causes include poor nutrition, stress, autoimmune conditions like alopecia areata, and side effects of medications.
Identifying your hair loss pattern is key to finding the right treatment. For male pattern baldness, you may notice a receding hairline or bald spots on the crown. For female hair loss, you might notice overall thinning or widening of the part. If your hair loss seems sudden or patchy, it could be due to stress, nutritional deficiencies, or an autoimmune condition. A consultation with one of our board-certified providers will help determine the cause and best course of action for your treatment.
The most common treatments for hair loss include minoxidil, finasteride, and ketoconazole shampoo, all of which are available in customized treatment plans designed by our board-certified providers. Minoxidil is a topical solution that promotes hair regrowth, while finasteride is an oral medication that helps reduce hair loss by blocking the hormone responsible for male pattern baldness. Ketoconazole shampoo is used to cleanse the scalp and encourage healthier hair growth. Treatment plans are personalized for each patient’s specific needs.
Yes, our hair loss treatments are designed to help both men and women. While men typically experience receding hairlines and bald spots, women usually experience more general thinning or widening of the part. Both genders can benefit from customized treatment plans that may include minoxidil, finasteride, and topical therapies. Consultations with our board-certified providers will ensure the right treatment options tailored to your unique needs.
As with any medication, there may be some side effects with minoxidil and finasteride. For minoxidil, side effects are typically mild and include scalp irritation or dryness. Finasteride may cause sexual side effects such as reduced libido or difficulty maintaining an erection, but these are rare and often resolve with continued use. Always consult with a board-certified provider if you have concerns or experience discomfort while using these treatments.
While there is no permanent cure for hair loss, effective treatments are available to slow hair loss, stimulate regrowth, and improve hair density. At Prime Life MD, we offer personalized treatment plans that can help you manage your hair loss and see significant results. Regular follow-ups and consistent treatment can help maintain and even improve the results over time.
Hair regrowth is a gradual process. Most patients see initial changes within 3–6 months of starting treatment. Minoxidil typically shows the first signs of hair growth within this period, while finasteride may take slightly longer. Consistency is key, the more diligently you follow your treatment plan, the better the results. Once your treatment reaches a stable phase, regular follow-ups ensure that progress is maintained and the treatment plan is adjusted as necessary.
While ED is commonly thought of as the total inability to achieve an erection suitable for sexual activity, it actually exists on a spectrum of severity. You might have ED if you:
If you experience any of these symptoms, consulting a healthcare provider can help clarify the cause and guide you toward appropriate treatment.
Most ED medications begin to work within 15 minutes to an hour, helping you achieve and maintain an erection. Be sure to take your dose with timing that matches your plans. While some side effects are possible, they are usually mild and short-lived. It’s common for your body to need a few attempts to adjust to the medication, so try it a few times before considering any changes.
A licensed medical provider at Prime Life MD will help determine which treatment is best suited for you. All active ingredients in Prime Life MD’s ED medications are FDA-approved based on extensive, high-quality clinical trials. These studies consistently show that ED medications are safe and effective for the vast majority of men.
If you have any concerns, consulting with a healthcare professional at Prime Life MD can provide personalized guidance and ensure a safe treatment plan.
Sermorelin is a synthetic peptide that stimulates the pituitary gland to naturally release growth hormones, essential for overall health and development. It closely mirrors a naturally occurring hormone that supports growth and metabolic function.
NAD+ (Nicotinamide Adenine Dinucleotide) is a vital coenzyme related to Vitamin B3 (Niacin) that's found in every living cell. It's essential for cellular metabolism, DNA repair, and maintaining healthy mitochondrial function—the "power plants" of our cells. NAD+ helps regulate genes involved in aging, supports neurotransmitter health, and is crucial for optimal heart, brain, and muscle function. As we age, natural NAD+ levels decline, leading to decreased energy, cognitive impairment, and accelerated aging signs.
NAD+ supplementation plays an integral role in anti-aging by rapidly repairing cellular damage, supporting brain function, and potentially easing symptoms of mood disorders like depression and anxiety. Restoring NAD+ levels may noticeably improve health, appearance, and overall quality of life.
Sermorelin therapy may offer numerous health benefits, such as increased energy, improved mood and sleep patterns, greater bone density, sharper mental focus, reduced anxiety and depression, and improvements in muscle mass and body composition.
Potential side effects from Sermorelin injections typically occur at the injection site, including mild irritation, itching, redness, sensitivity, swelling, or pain. Less commonly reported reactions include headaches, dizziness, flushing, nausea, rash, sleepiness, changes in taste, and restlessness. Generally, these side effects resolve quickly without additional medical intervention. If side effects worsen, discontinue use and consult your healthcare provider. Seek immediate medical attention if you experience severe allergic reactions like difficulty breathing or facial swelling.
Your Prime Life MD subscription includes:
Consultations with licensed healthcare providers to assess your treatment needs and goals.
Prescription medications tailored to your treatment plan (GLP-1s, TRT, HRT, etc.), delivered directly to your door.
Ongoing support from our medical team, with follow-up consultations, lab tests, and prescription refills.
Personalized health guidance through diet, exercise, and lifestyle coaching (if applicable).
Currently, Prime Life MD does not accept insurance for consultations or medications. However, we strive to make our treatments affordable, offering flexible payment plans and discounts for multi-month treatment packages. We also provide a superbill for you to submit to your insurance for potential reimbursement.
Once your consultation is complete and your treatment plan is finalized:
Your prescription will be sent directly to our pharmacy partners.
Medications are shipped discreetly to your address, typically within 2-3 business days.
For refills, you will receive an email reminder to schedule a follow-up consultation. Based on your progress, your doctor will approve any necessary refills and send the prescription to our pharmacy.
Cancellation Policy ● You may cancel your Subscription Service at any time for any reason. To cancel your Subscription Services, please contact customer service at info@primelifemd.com and request a cancellation or through the process outlined in your online account (if applicable). ● To ensure a smooth process, we require your cancellation request to be received at least 72 hours prior to your billing date. If this notice date is not met, your subscription will be charged on the next billing date, and the cancellation will take effect on the subsequent billing date. ● After cancellation, you will continue to receive the Subscription Services through the end of your billing cycle. ● Please see our Refund Policy below to determine if you are eligible for a refund of your canceled Subscription Service. Refund Policy ● You may request or be issued a refund for your current billing cycle only if, at the time of the request or cancellation, your medication has not been ordered. For new patients this will generally be upon submission of your intake form if no live video visit is required, or at the completion of the video visit if live visit is required. For returning patients this will typically be when a refill intake is submitted for the specific billing cycle. ● Our refund policy adheres to pharmaceutical regulations and best practices. Federal law generally prohibits the return of prescription medications to pharmacies for refund or reuse once they have been ordered to a patient in order to protect public health and safety. If your medication has been ordered prior to cancellation, you are not eligible for a refund. This policy ensures that all medications provided are handled and dispensed with utmost care and compliance. Refunds will only be issued for your most recent billing cycle and will not be issued for past billing cycles. ● Damaged or Incorrect items: Please inspect your medication immediately upon receipt. If the medication appears to be damaged or incorrect, please contact customer service immediately at info@primelifemd.com. In most cases, damaged or incorrect medications will be replaced by the pharmacy. Refunds will be considered on a case-by-case basis upon evidence of damage or that the incorrect medication was received. When possible, the medication will be replaced rather than refunded.
Yes, at Prime Life MD, your privacy is our top priority. We follow all HIPAA (Health Insurance Portability and Accountability Act) guidelines to protect your personal health information. Your data is stored securely and used only for medical purposes, including consultations, prescriptions, and follow-up care.
Additionally, we employ industry-standard encryption and data protection measures to ensure your information remains confidential at all times.
We take patient safety very seriously. Here’s how we ensure safe, effective treatments:
Qualified providers: All consultations are conducted by licensed healthcare professionals with expertise in your specific treatment area (e.g., weight loss, testosterone therapy, HRT).
Telehealth compliance: Our telehealth services comply with state and federal regulations, ensuring you receive high-quality care.
LegitScript Certified: Our certification by LegitScript ensures that we meet the highest standards for online health and medication delivery, keeping you safe from fraudulent practices.
Ongoing monitoring: We regularly monitor your treatment progress and adjust plans based on feedback and lab results, ensuring safe and effective care.
We take patient safety very seriously. Here’s how we ensure safe, effective treatments:
Qualified providers: All consultations are conducted by licensed healthcare professionals with expertise in your specific treatment area (e.g., weight loss, testosterone therapy, HRT).
Telehealth compliance: Our telehealth services comply with state and federal regulations, ensuring you receive high-quality care.
LegitScript Certified: Our certification by LegitScript ensures that we meet the highest standards for online health and medication delivery, keeping you safe from fraudulent practices.
Ongoing monitoring: We regularly monitor your treatment progress and adjust plans based on feedback and lab results, ensuring safe and effective care.
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Results may vary. PrimeLifeMD’s GLP-1 weight loss treatments are FDA-approved and prescribed by licensed medical professionals. The information provided is for general informational purposes only.